TRUST, BALANCE, STABILITY

OUR QUALITY POLICY PURSUES THE FOLLOWING AIMS:

TO MAKE CLUB HOTEL PHASELIS ROSE THE LEADER OF INNOVATIONS IN TOURISM;

TO MAINTAIN QUALITY CONSISTENCY AND THE HIGHEST LEVEL OF GUEST AND EMPLOYEE SATISFACTION;

TO KEEP GUEST SATISFACTION AT THE TOP;

TO FOLLOW-UP COMPLAINTS FROM ALL GUESTS, TO RESOLVE AND EVALUATE THEM IN ACCORDANCE WITH THE IMPARTIALITY PRINCIPLE SO THAT TO PROVIDE GUEST SATISFACTION;

TO PROVIDE CONTINUOUS TRAINING AND DEVELOPMENT OF OUR EMPLOYEES, TO INCREASE PERSONNEL SATISFACTION AND TEAM SPIRIT AWARENESS;

TO PROVIDE THE HEALTHIES AND MOST RELIABLE SERVICE IN COOPERATION WITH NECESSARY ORGANIZATIONS IN THE FRAMEWORK OF FOOD AND WATER SAFETY REGULATIONS IN ORDER TO ACHIEVE GUEST SATISFACTION;

TO BE A COMPANY THAT IS CONSCIOUS AND RESPONSIBLE IN REGARD TO ENVIRONMENTAL ISSUES, THAT EFFECTIVELY PROTECTS NATURAL RESOURCES FOR SUSTAINABLE LIFE, APPRECIATES THE ENVIRONMENT AND HUMAN HEALTH AND SETS AN EXAMPLE FOR THE DEVELOPMENT OF THIS CONSCIOUSNESS IN THE SECTOR;

TO PROVIDE A SAFE ENVIRONMENT FOR OUR EMPLOYEES AND OUR GUESTS BY WORKING IN ACCORDANCE WITH WORKER HEALTH AND WORK SAFETY STANDARDS;

TO CARRY OUT ALL OUR ACTIVITIES WITHIN THE FRAMEWORK OF LEGAL LEGISLATION AND OBLIGATIONS;

TO BE THE LEADER OF THE SECTOR AND TO TAKE OUR PLACE AMONG THE MOST SUCCESSFUL HOTELS IN THE COUNTRY AND IN THE WHOLE WORLD.